PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE

We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use. Please review the following terms and conditions carefully, and che

Terms of Service

These Terms of Service (“Terms”) govern your use of the EXXO website located at exxo.com.au (the “Site”) and the purchase of products from EXXO.

The Site is operated by EXXO Brands Pty Ltd (ABN 73 689 851 223), an Australian-owned company based in Brisbane, Queensland (“EXXO”, “we”, “us”, “our”).

By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

Use of the Website

You may use the Site for lawful purposes only. You must not use the Site in any way that breaches applicable laws, infringes the rights of others, or interferes with the operation of the Site.

We may suspend or restrict access to the Site if we reasonably believe misuse or unlawful activity has occurred.

Products & Orders

All products displayed on the Site are subject to availability. We reserve the right to limit quantities, refuse orders, or cancel transactions where permitted by law.

Product images are for illustrative purposes only and may vary slightly from the actual product. Please read product descriptions carefully before purchasing.

Prices are shown in Australian dollars and may be corrected if displayed in error. If a pricing error affects your order, we will notify you and provide the option to proceed or cancel.

Payments

By placing an order, you confirm that:

• You are authorised to use the payment method provided

• Payment details supplied are accurate and complete

• You authorise us to charge the total amount, including shipping and applicable taxes

All payments are processed securely via approved payment providers.

Dispatch & Delivery

Shipping and delivery details are outlined in our Shipping Policy, which forms part of these Terms.

Orders are typically processed and dispatched within 24 hours (Monday to Friday, excluding public holidays). Delivery timeframes are estimates only and may vary due to factors outside our control.

Returns & Refunds

Our Refund & Returns Policy explains how returns, refunds, and exchanges are handled and forms part of these Terms.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies available to you under the Australian Consumer Law or any other applicable legislation that cannot be lawfully excluded.

Intellectual Property

All content on the Site, including text, images, logos, graphics, and design elements, is owned by or licensed to EXXO and is protected by intellectual property laws.

You may view and use content for personal, non-commercial purposes only. You must not reproduce, distribute, or exploit any content without our prior written consent.

User Submissions

Any suggestions, feedback, reviews, images, or other content you submit to EXXO (“Submissions”) may be used in connection with our business.

By submitting content, you grant EXXO a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, publish, and display that content for purposes including marketing, promotion, and customer communications.

You confirm that you have the right to submit the content and that it does not infringe the rights of any third party.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Accessing third-party sites is at your own risk.

Privacy

Your use of the Site is subject to our Privacy Policy, which explains how we collect and handle personal information.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be published on the Site. Continued use of the Site after changes are made constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Queensland, Australia, and you submit to the exclusive jurisdiction of the courts of that state.

Contact Us

If you have any questions about these Terms, please contact us at: hello@exxo.com.au